At Samrat Path Labs, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our pathology and diagnostic services.
1. Information We Collect
- Personal Information: name, phone number, email, address, gender, and date of birth.
- Health Information: type of tests, doctor details, and medical conditions (as applicable).
- Technical Information: IP address, device info, and browsing data (if using our website).
2. How We Use Your Data
We use your personal and health information to:
- Deliver pathology services and reports.
- Communicate with you regarding bookings and test results.
- Send promotional messages via SMS, WhatsApp, or RCS. You may opt out by contacting us.
- Improve our services and perform internal analytics.
3. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your information with:
- Our diagnostic partners like General Diagnostics International Pvt. Ltd. for testing.
- Legal authorities, if required by law.
4. Security Measures
We implement technical and organizational safeguards to protect your data. However, no internet-based service is completely secure.
5. Data Retention
We retain your information as long as needed for diagnostic or regulatory purposes. You can request deletion by contacting us.
6. Your Rights
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing at any time
7. Children’s Privacy
We do not knowingly collect personal data from individuals under 18 without parental consent.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
9. Contact Us
For any questions or to exercise your rights, please contact us:
- Email: samrat.laboratory23@gmail.com
- Phone: +91 7800010039